SHIPPING & RETURNS
RETURN & EXCHANGE POLICY
We understand that you may need to return a product. Should you feel the need to do so, you have 30 days from the date of purchase to initiate the process. Please contact us at firstname.lastname@example.org and one of our Customer Care Representatives would be happy to assist you.
Limited to one return or exchange per customer. Only purchases up to $110.00 qualify for a refund. We do not take returns based on taste. We typically process approved return/refund requests within 1-2 business days.
If your product was purchased through a Hemparita distributor or retailer, please go back to your original purchase location for any return or exchange.
We are pleased to offer Free Ground Shipping & Handling within the U.S. for all orders over $50.00. On orders less than $50.00 within the U.S., Shipping & Handling is a flat rate of $7.00. Ground Shipping generally takes up to 7 business days from when an order is placed to arrive at your door.
If you select one of our Expedited Shipping & Handling options (2nd Day or Next Day Air), we will fulfill any orders placed before 12 pm MST the same business day. Otherwise, they will be shipped the next day. This excludes weekends and holidays within the United States.
If you have additional Shipping & Handling questions, please email us at email@example.com